now I feel stupid - just read this on their website:
FREIGHT FORWARDING/HOLDING POLICY
Due to the elevated risk of credit card fraud, customs issues, damaged shipments, and warranty issues, BulkReefSupply.com does not allow shipping to freight forwarding services. We reserve the right to cancel all orders shipped to freight forwarders/holders without notice. Any order shipped to freight forwarding or holding facility will not be eligible for any support.
I think it's best to order it from somewhere else and move on with my life :p