Reefsecrets - Misleading Pricing? - False
A MESSAGE FROM THE REEFUGE -
Please be aware that the following information is not correct and the thread has remained up for discussion.
I went to place an order with Reefsecrets Qld (online) tonight & just as I was about to pay I realised that GST was being added to all the quoted prices, including freight. This is both disappointing & illegal. I worked for a multinational who were successfully prosecuted for this very thing in Australia.
I thought it worth warning people to check all sites before committing to payment. I have sent this vendor a message also.
From the ACCC website:
Component pricing
When you present prices to your customers, you must state the total price of the good or service as a single figure, which is the minimum total cost that is able to be calculated. This should include any tax, duty, fee, levy or other additional charges (e.g. GST or airport tax). This rule generally does not apply in business-to-business transactions. This means you do not need to include GST if a price statement is made exclusively to businesses.
You do not need to include optional charges or extras or delivery charges – unless you are aware of a minimum delivery charge that must be paid in which case you can chose whether to include it in the total price or as a separate component.
If you promote a price that is only part of the total price, the total price must also be displayed at least as prominently as the part price. This means that customers should be able to identify the total price in the advertisement just as easily as prices for all the other aspects.
Please be aware that the following information is not correct and the thread has remained up for discussion.
I went to place an order with Reefsecrets Qld (online) tonight & just as I was about to pay I realised that GST was being added to all the quoted prices, including freight. This is both disappointing & illegal. I worked for a multinational who were successfully prosecuted for this very thing in Australia.
I thought it worth warning people to check all sites before committing to payment. I have sent this vendor a message also.
From the ACCC website:
Component pricing
When you present prices to your customers, you must state the total price of the good or service as a single figure, which is the minimum total cost that is able to be calculated. This should include any tax, duty, fee, levy or other additional charges (e.g. GST or airport tax). This rule generally does not apply in business-to-business transactions. This means you do not need to include GST if a price statement is made exclusively to businesses.
You do not need to include optional charges or extras or delivery charges – unless you are aware of a minimum delivery charge that must be paid in which case you can chose whether to include it in the total price or as a separate component.
If you promote a price that is only part of the total price, the total price must also be displayed at least as prominently as the part price. This means that customers should be able to identify the total price in the advertisement just as easily as prices for all the other aspects.
Last edited by a moderator: