Hello @
TheJordans,
Wow, great feedback! Thanks for taking the time to write up your concerns. I will answer the questions and points you made.
TBH, I have my reservations about this, but I don't know if my reasons are valid. I get scared off things pretty easily and when places go putting out their hand and market it as something that I see no real personal benefit in, it makes me back off quickly. So there's every likelihood that I'm just getting paranoid bc on the surface (loosely!) my brain might be taking this as one of those ;)
The Reefuge is not putting out its hand. A lot of members have asked previously about donating to the site, and though we had it up for a little bit of time, donations stopped being accepted. There is no benefit in buying all these extra things, nor is it marketed that way. These extra things are just for fun, and a way of helping to fund the website which has all of the features completely free. Extra features purchased by gold literally do nothing except provide a little bit of fun.
I have paid forum memberships in the past. The incentive being: the membership entitled me to advertise my sales. There were different levels of membership available and I felt that the exchange was fair, ie, I got equal benefit from the cost.
I have also willing made donations to sites when forums that I frequented posted outlining their ongoing site expenses. Again, I felt that this was fair because I was doing it by choice.
In this instance, (though I'm not convinced that I fully understand it), I'm seeing this points system as having the potential to deter new users. Am I correct in thinking that the purchasing of points (at least the initial $5 worth) is a mandatory part of joining this site? If it is, I think that you'll lose a lot of U18s, but if it's not, then ignore me.
I am a big believer that information should be uncensored and free to all who want to get their hands on it. This is not limited to the website, but information in general, such as education, science, etc. The Reefuge was built on this idea, and thus there is no part of the site that can be accessed simply by providing monetary funding. All parts of the site can be accessed by members (even guests). We do not sell information back to the public, it is all open and free. Even our state groups have no membership costs and anyone is free to join it.
There was a point guests had more power (could post all over the site without the need to register), but unfortunately the spam got too high and we had to make posting a members-only deal (membership is free).
Purchasing points is
absolutely not mandatory. No part of the site will be hidden if a user does not participate in this system. The system is simply there to allow users to help fund The Reefuge
IF they choose to do so.
I will not outline costs of the site as there are too many for me to look up, but to date I have personally spent in excess of $11k on The Reefuge, with a (currently) minimum running cost of >$200/m for server hosting (not including development, time, etc). This is not a problem, as I enjoy this website and the community.
Again, all that has been asked in return from the community is for them to treat each other with respect and learn from each other. No money has even been requested in order for the site to have full functionality to any user who paid. ALL functionality is free, and for the most part unlimited (storage space, image upload sizes, unlimited size inbox, etc).
I understand that this has the potential to raise this site from an "average" forum to a superior one if the points do prove themselves to be incentive for frequent, real quality posts. But I'm worried that after everyone's initial points splurge in their excitement at the novelty aspect, the real hip-pocket expense will be realised and the average Joe will begin to back off.
It COULD encourage the real movers and shakers of the reefing hobby to the site, tempting them with a very good likelihood of regular earning (albeit small?) if they were to be posting their ideas and findings on new ways to keep, or breed/cultivate our favourite critters... But it could also dishearten long-time users (or newbies) who post something that they think is "quality" only to find that not a single person "donates" to them like they do the big-guns.
Again, the Gold system is a way to help with the costs of The Reefuge. I did not feel right in collecting user donations, so this is a way both the site receives funding help AND it is shared with the users. As far as your other point goes, I have no idea what it will do. I hope it will encourage quality posts and the community will gift gold to those who put back into the website (good quality content, helping users, etc).
I'm not interested regularly paying out to buy points in order to encourage people to post the kind of useful info that they should be posting regardless, or even just to say "good on you" to a 15yo who might join and post a bright idea that I think deserves a pat on the back. The novelty of paying to do that will wear thin on me quickly. But at the same time, I am happy to pay my share and support what I'm finding to be a quality, but more importantly FRIENDLY and SUPPORTIVE forum to keep running...
And call me a stick-in-the-mud, but I couldn't care less about the ability to post moods, or medals, or the rest of it lol. I'm here to support and learn, not decorate myself like I would my high-school diary :p lol
You will not regularly need to pay to buy points. In fact, if you never spend a single cent on purchasing points, the website will run the exact same way for you as it has been running since you joined. You will literally not notice a single difference. Users who have 0 gold in their account and users who have 1,000,000 gold in their account will both have the exact same access to the website. The only difference being the user with the gold could use it to buy some 'fun' features or donate it to users who post good content.
It is nothing more than a system designed to help with the costs of the website, but as opposed for the website being the only entity to benefit from it, users can too.
If I have the wrong end of the stick on all of this, I will be pleased to hear it :) But if not, I just wanted to post my concerns lest you find a decrease in new users and wonder why no one had voiced it if it was a genuine concern ;) Regardless, I will support the forum in whatever it decides. I'm enjoying my time here and am keen to stay ;)
Sorry for the rant *blush*
Bek
(PS - FWIW Les is more business minded than myself and agrees that this has potential. It's just me who has real concerns about it)
I really appreciate it when users take the time to write up a post like this. It shows that they were willing to take the time to write up a proper post instead of "I don't like it". You raised good points, and I hope I answered them clearly.
However, I would ask you read
http://wikireef.org/doku.php/thereefugegold
It explains how the system works, but if after reading it you are still unsure, please reply as it will need to be fixed.
EDIT: I would also like to add one more thing. Since the day this website went live it has not made a profit. It has not broken even with the costs (far, far from it). I understand the community is still relatively small for businesses to take seriously, however that is only one reason why the site does not have much advertising on it.
I am very selective in who is allowed to advertise here. Businesses who have a bad reputation, or businesses who's customer service is not top notch will not be able to purchase business services here. The money is not a factor when it comes to this. Unless I believe the business will fit well within the community, services are not available to them. If the business has good customer service and a good reputation, only then are they considered.
I am not a fan of this website making money using advertising. Some advertising and services are okay, as they are good for the community. I do believe the best way for this site to make money is by those who believe the site is worthy and are willing to purchase things in order to help the site grow. Not everyone will buy gold (and that is okay), but some will. I am hoping that the minority who do purchase it use it to help the community grow even tighter, gift users who post good quality content and who go out of their way to help another. The idea of the gold is not only to help fund the website, but also motivate users to help each other out even more.
Thanks.